DELIVERY
INFORMATION
We offer a fast, efficient and hassle free delivery service. You choose which products to buy and decide where you would like them sent, and we will make sure your items are carefully packaged and arrive safely and quickly.
All orders are dispatched Monday to Friday on a ‘next day’ service and all our deliveries are made Monday to Friday 8:00am to 5:30pm. It is possible to have your goods delivered on a Saturday for an additional fee. If you require this service then please contact us to arrange.
*We try our best to get all ( in-stock ) items dispatched within 1-2 working days of receiving your order.
Customised products take a little longer, these are usually dispatched within 7-10 working days.
If you need your order in a hurry, we offer a Fast Track service. Please choose the Fast Track option when placing your order.
We use DPD Couriers for all items which are too large/heavy to post and if you happen to be out at the time of the delivery, a card will be left. DPD courier service will send you a confirmation email or text message with your delivery time.
A signature is required for all orders sent via Royal Mail signed for. Someone must be at your delivery address to sign for your parcel between 8am and 6pm.
FREE SHIPPING
Free shipping is available on internet orders – dependant upon your location. Please check in the detailed shipping zone tables below.
If your item does not qualify, then don’t worry as our shipping rates are kept low and can be seen in the table below:
UNITED KINGDOM – FREE SHIPPING on all orders over £25.00
EU ZONE 1 – FREE SHIPPING on all orders over £150.00
EU ZONE 2 – FREE SHIPPING on all orders over £150.00
INTERNATIONAL ZONE 1 – FREE SHIPPING on all orders over £150.00.
NON DELIVERIES
All items not received must be notified to us in writing within 14 days to enable us to make enquiries and register a claim with the carrier.
Items damaged on arrival must be reported in writing within 48 hours of receipt. Claims made after this time cannot be entertained.
SHIPPING ZONES & COSTS
UNITED KINGDOM
| ORDER VALUE | COST | DELIVERY TYPE | DELIVERY TIME |
|---|---|---|---|
| £0.00 - £24.99 | £2.95 | ROYAL MAIL | 1-2 DAYS |
| £25.00 - £49.99 | FREE | ROYAL MAIL | 1-2 DAYS |
| £50.00 - £99.99 | FREE | COURIER | NEXT DAY |
| £100.00 - £149.99 | FREE | COURIER | NEXT DAY |
| £150.00 + | FREE | COURIER | NEXT DAY |
EU ZONE 1
| ORDER VALUE | COST | DELIVERY TYPE | DELIVERY TIME |
|---|---|---|---|
| £0.00 - £24.99 | £8.50 | ROYAL MAIL | 3-5 DAYS |
| £25.00 - £49.99 | £10.00 | ROYAL MAIL | 3-5 DAYS |
| £50.00 - £99.99 | £11.50 | ROYAL MAIL | 3-5 DAYS |
| £100.00 - £149.99 | £12.50 | COURIER | 1-2 DAYS |
| £150.00 + | FREE | COURIER | 1-2 DAYS |
EU ZONE 2
| ORDER VALUE | COST | DELIVERY TYPE | DELIVERY TIME |
|---|---|---|---|
| £0.00 - £24.99 | £8.50 | ROYAL MAIL | 3-5 DAYS |
| £25.00 - £49.99 | £10.00 | ROYAL MAIL | 3-5 DAYS |
| £50.00 - £99.99 | £11.50 | ROYAL MAIL | 1-2 DAYS |
| £100.00 - £149.99 | £12.50 | COURIER | 1-2 DAYS |
| £150.00 + | FREE | COURIER | 1-2 DAYS |
INTERNATIONAL ZONE 1
| ORDER VALUE | COST | DELIVERY TYPE | DELIVERY TIME |
|---|---|---|---|
| £0.00 - £24.99 | £9.50 | ROYAL MAIL | 7-10 DAYS |
| £25.00 - £49.99 | £11.00 | ROYAL MAIL | 7-10 DAYS |
| £50.00 - £99.99 | £12.50 | ROYAL MAIL | 7-10 DAYS |
| £100.00 - £149.99 | £15.00 | COURIER | 3-6 DAYS |
| £150.00 + | FREE | COURIER | 3-6 DAYS |
INTERNATIONAL ZONE 2
| ORDER VALUE | COST | DELIVERY TYPE | DELIVERY TIME |
|---|---|---|---|
| £0.00 - £24.99 | £9.50 | ROYAL MAIL | 7-10 DAYS |
| £25.00 - £49.99 | £11.00 | ROYAL MAIL | 7-10 DAYS |
| £50.00 - £99.99 | £12.50 | ROYAL MAIL | 7-10 DAYS |
| £100.00 + | £15.00 | ROYAL MAIL | 7-10 DAYS |